Privacy and Cookie Policy

Station House Lanchester

Station House Lanchester understands that your privacy is import to you and that you care how your personal data is used.  We respect and value the privacy of everyone who visits our website stationhouselanchester.com and as described in Sections 5 and 6, we do not collect any personal data about you unless you contact us. 

 

Any personal data we do collect will only be used as permitted by law.

Please read this Privacy Policy carefully and ensure that you understand it. 

 

Your acceptance of this Privacy Policy (is deemed to occur on first use of our site) If you do not accept and agree with this Privacy Policy then you must stop using our site immediately.

1. Station House Lanchester

Our site is owned and operated by Red & Co Limited as a private limited company.

Registered address : Kinetic Centre, Theobald Street, Elstree, Herts, WD6 4PJ

Main trading address : Station House Lanchester, Durham, DH7 0HA

Postal address : Station House, Lanchester, Durham, DH7 0HA

Email enquiries should be directed to Daryl Taylor at enquiries@stationhouselanchester.com

Or by telephone : 01207 782597

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2. What does this Policy cover?

This Privacy Policy applies only to your use of our site stationhouselanchester.com.  Our site may contain links to other websites.  Please note we have no control over how your data is collected by other websites and we advise you to check the privacy policies of any such websites before providing them with your personal data.

 

3. What is Personal Data?

Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.

Personal data is, in simpler terms, any information about you that enables you to be identified.  Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data and other online identifiers.

 

4. What are My Rights?

Under the GDPR, you have the following rights, which we will always work to uphold:

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a. The right to be informed about our collection and use of your personal data.  This Privacy Policy should tell you everything you need to know, but you can always contact us to find out more and ask any questions using the details above.

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b. The right to access the personal data we hold about you.  Part 9 will tell you how to do this.

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c. The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete.  Please contact us using the details in Part 10 to find out more.

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d. The right to be forgotten, i.e. the right is ask us to delete or otherwise dispose of your personal data that we have.  Please contact us using the details in Part 10 to find out more.

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e. The right to restrict (i.e. prevent) the processing of your personal data.

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f. The right to object to us using your personal data for a particular purpose or purposes.

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g. The right to data portability.  This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that the data is processed using automated means, you can ask us for a copy of that personal data to re-sue with another service or business in many cases.

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h. Rights relating to automated decision making and profiling.  We do not use your personal data in this way.

For more information about our use of your personal data or exercising your rights as outlined above, Please contact us using the details provided in Section 10 of this document.

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Further information about your rights can also be found on the Information Commissioner’s Office website or via your local Citizens Advice Bureau.

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If you have cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.

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5. What personal data do you collect?

Subject to the following we do not collect any personal data from you.  We do not place cookies on your computer or dive, nor do we use any other means of data collection.

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If you send us an email, we may collect your name, your email address and any other information which you choose to give us.

 

6. How do you use my Personal Data?

 

If we do collect any personal data, it will be processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected.We will comply with out obligations and safeguard your rights under the GDPR art all times.For more details on security see Section 7.

 

As stated above, we go not generally collect any personal data.If you contact us and we obtain your personal details from your email, we may use them to respond to your email.

 

Any and all emails containing your personal data will be deleted no later than 1 month after the subject matter of your email has been resolved.

 

You have the right to withdraw tour consent to us using your personal data at any time, and to request that we delete it.

 

We will not share any of your data with any third parties for any purposes (other than storage on an email server).

 

7. How and Where Do You Store My Data?

We will only store your personal data in the UK.  This means that it will be fully protected under the GDPR.

 

8. Do You Share My Personal Data?

 

We will not share any of your personal data with any third parties for any purposes subject to one important exception.

 

In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we were involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

 

9. How Can I Access My Personal Data?

If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held).  This is known as a ‘subject access request’.

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All subject access requests should be made in writing and sent to the email and postal address shown in Section 10 and we will respond as quickly as possible.

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There is not normally a charge for a subject access request.  However, if your request is ‘manifestly unfounded or excessive’ (for example if you are making repetitive requests) an administration fee may be charged to cover the administrative costs of responding.

We will respond to your subject access request within one month, and in any case not more than one month after receiving it. 

 

Normally, we aim to provide a complete response, including a copy of your personal data within that time.  In some cases however, particularly if your request is more complex, more time may be required up to a maximum of three months from the sate we receive it.  We will keep you informed of our progress.

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10. How Do I Contact You?

 

To contact us about anything to do with your personal data and data protection including to make a subject access request, please us the following details:

 

Postal address : Station House, Lanchester, Durham, DH7 0HA

Email enquiries should be directed to Daryl Taylor at enquiries@stationhouselanchester.com

Or by telephone : 01207 782597

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11. Changes to This Privacy Policy

We make changes to the Privacy Policy from time to time.  This may be necessary for example, if the law changes, or if we change our business in a way that affects your personal data protection.

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Any changes will be immediately posted on Our site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. 

We recommend that you check this page regularly to keep up to date.